The clock is ticking. You’re swamped, the weekend’s a blur, and a forgotten RSVP for a friend’s housewarming party just flashed across your calendar. Panic sets in: how will you find, wrap, and deliver a gift in just a few hours?
Enter FabONE, India’s retail concierge offering from Fabindia, delivering Customized Sales & Services to their customers. You can select the gift with just a phone call and get it wrapped and delivered in time for the party!
FabONE is not just for your last minute shopping needs, but designed to make your shopping experience more personalised and seamless. Your FabONE coordinator serves as both a Relationship Manager and Personal Shopping Assistant, guiding you through your shopping experience with thoughtful recommendations and resolving any questions you may have.
Services under FabONE
Let’s understand how FabONE can make shopping an easier experience for you:
1. White Glove Service
It is a premium, personalised shopping experience that brings the products closer to the buyer rather than the customer going to the store.
- Home Visit– With FabONE, shopping comes alive in the comforts of your own home. Instead of browsing on a screen, you can see, touch and experience the products first-hand and buy with ease and privacy.
For this, you can call the dedicated coordinator’s number to request products to be displayed at your address.
- Teleshopping– With FabONE’s telehopping service, you don’t need to step out or even wait for a home visit. Your coordinator will connect with you over a phone or video call, show the product options, answer queries and help you make a quick purchase- all from the comforts of your home.
If you cannot do a video call, your coordinator will send you product images on WhatsApp to simplify the process.
- Product Arrangement via Inter-store transfer– If you like a product that is not available in your home store, the coordinator will arrange for it to be arranged from another store in the vicinity.
You can customise the packaging with wrapping sheets or ribbons and ask for it to be delivered to your doorstep.
2. FabGift
If you have ever struggled with choosing a thoughtful present for someone, return gifts or wedding favours, you know how overwhelming it can be.
With FabGift, FabONE takes the stress out of gifting and helps you get customised gift solutions and curated hampers, right to your doorstep. All you need to do is call FabONE and they will take care of the rest.
You can also choose to pick-up the products, get it gift wrapped and add a message card based on your preference.
3. Bespoke- Customisation of Men’s Kurta
With the motto, ‘Your Kurta, Your Way’, FabONE gives you the freedom to design a kurta that truly reflects your style. From selecting the fabric, collar style, buttons to personalised cuff, sleeves, and length, every detail is tailored to perfection.
The customised kurta will be dispatched within 7 days of placing the order with pan-India delivery.
FabONE is not just about shopping, but about creating an everlasting bond with you, making you feel a part of the Fabindia family. It is about offering you smarter choices, making celebrations more memorable and personalised experiences that go beyond transactions.
